What is a Great work place?

 

When people think of a great workplace, they often imagine a organization with full of benefits, Parties and extraordinary benefits. While those elements are present in many of the well-known Best Workplaces, the definition of a great workplace goes far deeper than perks and benefits. In fact, at its core, a great workplace is about the level of trust that employees experience in their leaders, the level of pride they have in their jobs, and the extent to which they enjoy their colleagues.

While trust, pride and camaraderie are far more challenging to sustain than a great set of company perks, they are all attainable by any organization willing to work on them.

People experience a great workplace when they consistently:

• Trust the people they work for
  (assessed through employee perceptions of Credibility, Respect, and Fairness, described below);
• Have Pride in what they do; and
• Experience Camaraderie with their colleagues.

The Employee View: The Great Place to Work® Trust Model©

Based on the definition of a great workplace above, we have developed the Great Place to Work® Trust Model©, which serves as the lens we use to assess the employee experience of workplaces around the globe, and is the foundation of our Trust Index© Employee Survey.

The Trust Model© consists of these five dimensions:

Trust: Credibility

Employees see management as credible (believable, trustworthy); assesses employees’ perceptions of management’s communication practices, competence, and integrity.

Trust: Respect

Employees feel respected by management; assesses employees’ perceptions of professional support, collaboration and involvement in decisions, and the level of care management shows for employees as people.

Trust: Fairness

Employees believe management practices and policies are fair; assesses the equity, impartiality, and justice employees experience in the workplace.

Pride

Measures how employees feel about their own individual impact through their work, their pride in the work of their team, and their pride in the company overall.

Camaraderie

Measures whether employees believe their company is a strong community where colleagues are friendly, supportive, and welcoming.

The Manager’s View

From the manager’s perspective, a great workplace is one where managers:

• Achieve organizational objectives;
• With employees who give their personal best; and
• Work together as a team / family in an environment of trust

Through our work, we’ve identified the nine areas where leader and manager actions, behaviors, and communications have the greatest impact on the level of trust in an organization. They are:

• Hiring

  Hiring practices ensure new employees fit into the culture and are welcomed.

• Inspiring

  Employees see how they contribute to the company’s higher purpose.

• Speaking

  Leaders provide information honestly and transparently.

• Listening

  Leaders are accessible and actively seek employee input.

• Thanking

  Employees are appreciated regularly for their work.

• Developing

  Leaders help employees to grow professionally and personally.

• Caring

  Employees are supported as people with lives outside of work, especially in times of need; workplace is inclusive and embraces diversity; benefits are meaningful and distinctive.

• Celebrating

  Organizational and team successes are regularly celebrated.

• Sharing

  Rewards of mutual efforts are shared equitably with all who helped produce the results and are shared with communities.

https://www.greatplacetowork.com/trust-model