People as resources are invaluable assets of an organization. For a business to be successful, every company is obligated to enhance their workforce by aligning their human resource strategies with the latest trends. With the advancement in technology, the human resource (HR) departments of companies have been transforming gradually over the years. The global COVID 19 pandemic has compelled HR professionals to swiftly respond to critical business priorities, handle fluctuations in the workforce, and harness the latest technologies.
With millennials and Gen Z as the largest cohort in the
business workforce, employers worldwide are in demand of tech-powered ways to
manage, recruit, and engage their employees. The trends of artificial
intelligence, diversity, gig economy, cloud-based HR tech, and productivity
skills will drive the HR management in 2021 to formulate, implement corporate
strategies, and improve employee engagement to boost a business. Curious to
know about how to become a successful HR professional up to date with
future trends?
No worries! Here are the top trends of Human Resource
Management in 2021 that HR professionals must acquaint themselves with:
- Promote
Diversity and Inclusion
Company culture plays a pivotal role to provide a positive
experience to its employees. With employees belonging to diverse races, ages,
genders, sexual orientations, and cultures, industries ought to make their
employees feel that they belong to a community.
HR professionals need to plant a seed of inclusion and
affiliation where the employees feel confident to express their ideas with
equity. Research shows that a cohesive work culture boosted employee
performance to 56% and decreased turnover risk to 50%. Motivate them to be
involved in the company vision holistically.
- The
Trend of Work From Home (WFH)
The Coronavirus pandemic has altered the paradigms of
business domains worldwide. This global overnight shift to remote work puts a
high value on flexible work arrangements. Four out of five HR managers believe
the move to working remotely has caused less employee absenteeism, with
employees available online when needed.
In 2021, many corporations are offering remote-work as a
full-time opportunity. With this, HR departments need to adapt to new workplace
settings to keep the employees engaged and on track.
- Cultivate
Critical Thinking, Soft Skills, Digital Skills
Gone are the days when education and job skills were the
only criteria for the recruitment of employees. The 21st century calls for HR
personnel to look for a combination of power skills in the workforce. Search
for applicants with digital skills like data analytics and digital
literacy.
Assess critical thinking skills like strategic thinking and
conflict management. Soft skills like emotional intelligence and creativity are
considered a priority by businesses these days for the humanistic work
environment. Choose candidates with learnability and aptitude to operate in a
tech-human blended work mode.
- Employee
Wellness Programs
With the fast-paced work culture and competitive race,
stress levels of employees have been on the rise. To keep their mental health
intact, HR practitioners should advance workplace wellness programs to
strengthen employee’s well-being to have a work-life balance. Build motivated,
engaged, and loyal employees who are cared for and nurtured.
Some activities to conduct can include healthy lunches, team
building activities, site fitness classes, counseling sessions, festive
celebrations, and weekly interactive video calls. Educate your employees about
mental health issues like depression, anxiety, and stress and how to handle
them.
- Artificial
Intelligence (AI) and Machine Learning
AI-based algorithms such as applicant tracking software,
combined with an increase in cloud-computing, can assist HR professionals in
the recruitment of candidates and streamline workflow. AI tools promote merit-based
selection eliminating conscious or unconscious bias.
AI aids HR to manage on boarding, integration, employee
training, performance, reporting, payroll, and data administration. Integrate
Robotic process automation (RPA) to encompass skills like chatbots, natural
language processing (NLP), and machine learning to access the data.
- Creativity
in Recruitment and Learning Management System (LMS) for Training
HR specialists often complain about the challenge of hiring
talented employees. They need to adapt to creative ways to select qualified
applicants or the positions they need to fill. Apart from AI, talent
acquisition teams can maneuver headhunting firms or recruitment marketing
agencies to find potential candidates.
Assimilate learning management system or tools to facilitate
training and workshops To cultivate future talent via the internet. Some LMS
include Bridge, GoSkills, Absorb, and Moodle. Further, incorporate mentoring
programs to escalate the retention rates of the employees.
- Train
the Workforce with Virtual Reality (VR) and Augmented Reality (AR)
With the advent of digital integration, every department,
including HR, is wielding the best of novel technologies like VR and AR for
employee growth and hands-on experience. They have become go-to training
methods for a multitude of organizations such as insurance, customer service,
retail, construction, and safety training, to name a few.
The practical learning fostered by them is seen in some
training programs to effectively bring about behavioral changes in trainees for
them to develop new skills needed for their new job. They also contribute to
front-end processes like recruiting and on boarding.
- Fluid
Task Management with Gig Economy
HR staff should know that the younger generations prefer
work-life balance with flexible schedules and Telecommuting. The gig economy
where people like to work independently is witnessing a sharp spike as people
are increasingly looking to work on their terms and conditions.
Employees are opting out of the 9-5 work schedule to side
hustle in addition to day jobs. Others, like freelancers and consultants, like
to work for themselves 100% of the time. HR practitioners and team leaders must
look for new ways to keep their working forces efficient and agile with this changing
trend.
A company operates by its workforce. That’s why it’s not only essential for the HR professionals to search for the best talents but also try to create a work environment that makes them loyal to your organization. Enhance employee experience, provide continuous learning and skills development programs to upscale your company’s reputation, and make your company ideal for young job seekers.
ARTICLE BY Daljeet
Kaur Lal (https://www.thehrdirector.com/top-trends-in-human-resource-management-in-2021)
Nice post Thilina. One of the trends we predicted for 2021 was the increasing prominence of the new way to work – a shift away from the traditional work model toward one that’s more flexible and worker-centric, underscored by the increasing acceptance of working from home and the boom of the gig economy.
ReplyDeleteGood topic Tilina, WFH becomes a common way of doing the job nowadays. But HR department will have to redesign an employee’s journey. An employee’s links, collaborations, and work-life balance have to be taken into the picture. For example, virtual video conferencing helps employees to feel like a part of a team, rather than working alone.
ReplyDeletevery informative and helpful info. We're living within the digital era and each year there are additional technologies on the market. Human Resources must adapt to operating with all of those changes, and new lifestyles.
ReplyDelete